Terms of Use

Last updated November 10, 2026

The rules for using Pocketknife, written in plain English.

1. Agreement

These Terms of Use (“Terms”) are an agreement between you and Pocketknife. By creating an account or using pocketknife.site you agree to them. If you use Pocketknife for a business, you agree for that business too.

2. Your account

• Give accurate information and keep it current.
• You are responsible for activity on your account. Keep your email secure, because sign-in codes are sent there.
• One person per account. Agencies add each team member as their own user.

3. Subscription and billing

Paid plans are billed per seat in advance, with no setup fee. You can cancel any time; cancellation takes effect at the end of the current billing period and no partial refunds are given unless the law requires them. We will give at least 30 days’ notice before any price change.

4. Your content

You own the information you put into Pocketknife. You give us permission to host, process and display it only to provide the service to you and the people you choose to share with. You confirm you have the right to store and share the client information you add.

5. Professional responsibility

Pocketknife is a tool. It does not give insurance, investment, tax or legal advice, and it does not replace your own judgment, your carrier contracts, your compliance department or the law. You are responsible for your licenses and appointments, for following carrier, state, CMS, FINRA and SEC rules, and for the accuracy of anything you send to clients. Commission figures come from the statements you upload; always confirm amounts with the carrier.

6. Acceptable use

• No unlawful, deceptive or harassing use, and no messages to people who have not agreed to hear from you.
• No attempts to break security, access other users’ data or overload the service.
• No reselling the service without our written permission.

We may suspend accounts that break these rules.

7. Invites and connections

When you join someone’s team or connect with another member, you choose what to share and can stop sharing at any time. Leaving a team or ending a connection does not delete your own records.

8. Third-party services

Links and connections to carriers, quoting tools and other services are provided for convenience. Their terms and privacy policies apply to your use of them.

9. Availability and changes

We work to keep Pocketknife available and secure, but it is provided “as is.” We may improve or change features. If we stop offering a paid feature you rely on, we will tell you in advance.

10. Limitation of liability

To the fullest extent the law allows, Pocketknife is not liable for indirect, incidental or consequential damages, or for lost profits, commissions or data. Our total liability for any claim is limited to the amount you paid us in the 12 months before the claim.

11. Ending your account

You can close your account at any time. You can export your data before you go. We may close accounts that break these Terms, with notice where practical.

12. Governing law

These Terms are governed by the laws of the State of Texas, without regard to its conflict-of-law rules. [Attorney to confirm the state, venue and any arbitration clause.]

13. Contact

Pocketknife · support@pocketknife.site