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Videos and training

Watch Pocketknife in action, from the four-part overview to step-by-step training for every part of the system. New training is added here regularly.

Video 1 of 4The big picture1:26Video 1 of 4 · The big pictureThe big picture: logins, Home, the menu and customizing.
Video 2 of 4Find and win clients1:21Video 2 of 4 · Find and win clientsThe CRM, AI, lead vendors and your own website.
Video 3 of 4Sell every line1:20Video 3 of 4 · Sell every lineReady to sell, every line of business and contracting.
Video 4 of 4Get paid and grow1:13Video 4 of 4 · Get paid and growMy Money, missing pay, licensing, agencies and Ask AI.
Training · Getting StartedPocketknife in 4 minutes3:58Pocketknife in 4 minutesSee how Pocketknife replaces the four or five systems most agents pay for, from the Morning Brief to commissions, contracting and your own website.
Training · CRMYour CRM pipeline0:54Your CRM pipelineThis is my pipeline. Every client sits in a stage, from new lead, to contacted, to appointment set, quoted, and sold.
Training · CRMAsk your CRM0:46Ask your CRMEvery morning, the Today tab has already picked who I should call, like birthdays, renewals, and clients turning sixty-five.
Training · LeadsConnect your lead vendors0:48Connect your lead vendorsOn the Leads page, I can add as many sources as I buy from, all at the same time.
Training · Agent WebsitesBuild your website0:50Build your websiteOn My Website, the steps are on the left and my live site is on the right, so I see every change as I make it.
Training · Agent WebsitesConnect your own domain0:43Connect your own domainI'll open the last step on My Website, web address and publish.
Training · CommissionsRead My Money0:48Read My MoneyUp top, I can pick the period and whose numbers I want to see: just me, my downline, or the whole agency.
Training · CommissionsReport missing pay0:44Report missing payPocketknife compares every policy I sold with every carrier statement, and anything that should have paid but didn't gets flagged.
Training · CommissionsAdvances and chargebacks0:43Advances and chargebacksAt the bottom of My Money, the detail tabs show every statement line from every carrier.
Training · ContractingGet contracted0:45Get contractedIn the Contracting Center, my packet is filled out once: licenses, E and O, background questions, and direct deposit.
Training · ContractingReady to sell0:41Ready to sellOn Ready to Sell, I pick a carrier, a product, and a state.
Training · CarriersFind any carrier0:41Find any carrierOn All Carriers, I can filter by line of business, like life and final expense.
Training · MedicareMedicare SOA and compliance0:42Medicare SOA and complianceBefore a Medicare meeting, I send a scope of appointment from the SOA and Consent Center.
Training · Health & LifeQuote health and life0:48Quote health and lifeQuote and Enroll is my launch page for every product. I can filter by Medicare, ACA, supplemental, life, or annuity.
Training · AnnuitiesAnnuity rates and training0:44Annuity rates and trainingOn Quote and Enroll, I filter to annuities, and compare MYGA and fixed index rates across carriers.
Training · P&CThe P&C desk0:44The P&C deskP and C Home shows quotes in progress, policies bound this month, and renewals coming up.
Training · SecuritiesThe securities workspace0:41The securities workspaceSecurities Home shows my CRD, my state registrations, assets under management, and fees, all at a glance.
Training · LicensingLicenses, CE and certifications0:40Licenses, CE and certificationsMy Licenses shows every state I'm licensed in, my lines of authority, and when each one expires.
Training · Agency OwnersRun your agency0:43Run your agencyTeam Compliance shows every agent, and flags anything expired or missing, like an E and O or AHIP.
Training · Ask AIAsk AI and the Daily Briefing0:42Ask AI and the Daily BriefingI can open Ask AI from any page and ask about my own business. Let's try, what did I get paid today?
Training · Mobile AppsPocketknife on every device0:42Pocketknife on every deviceHere it is on a desktop, a tablet, an iPhone, and an Android phone, all running the same Pocketknife.
Training · Getting StartedYour first day0:40Your first dayThe Getting Started checklist shows exactly what to finish before you can quote, enroll, and get paid.
Training · Getting StartedCustomize your office0:40Customize your officeOn any page, I tap customize page, and I can move sections up, down, or right to the top.
Training · PlatformInvite, connect and share1:05Invite, connect and shareYour invite link, code and QR code, joining with a code, and how you control who sees your information.
Training · How-toHow to use: Home1:45How to use: HomeA short walkthrough of every page in Home: Home, Getting Started Checklist, Daily News Briefing, My To-Dos, Alerts, Renewals Calendar.
Training · How-toHow to use: My Website0:25How to use: My WebsiteA short walkthrough of every page in My Website: Build My Website.
Training · How-toHow to use: Selling Health, Life & Annuity1:37How to use: Selling Health, Life & AnnuityA short walkthrough of every page in Selling Health, Life & Annuity: Quote & Enroll, Scope of Appointment (SOA), Call Recordings, Appointments, Marketing Materials.
Training · How-toHow to use: Selling P&C2:19How to use: Selling P&CA short walkthrough of every page in Selling P&C: P&C Home, Quote P&C, New P&C Client, Renewal Dates (X-Dates), Policy Changes & Service, P&C Carriers, P&C Commissions.
Training · How-toHow to use: Clients1:36How to use: ClientsA short walkthrough of every page in Clients: CRM, Leads, Policies I Sold, Referrals.
Training · How-toHow to use: My Network1:33How to use: My NetworkA short walkthrough of every page in My Network: Invite & QR Code, Join with a Code, My Network, Sharing & Privacy.
Training · How-toHow to use: Carriers & Contracting1:45How to use: Carriers & ContractingA short walkthrough of every page in Carriers & Contracting: All Carriers, My Carriers, Get Contracted, Carrier Forms & Guides, What I Can Sell by State.
Training · How-toHow to use: My Money2:16How to use: My MoneyA short walkthrough of every page in My Money: My Money (Commissions), Report Missing Pay, My Sales, My Commission Levels, Team Commission Levels, Quick Start Bonus, Bonuses & Trips, Contests & Leaderboards.
Training · How-toHow to use: My Vault & Licensing2:20How to use: My Vault & LicensingA short walkthrough of every page in My Vault & Licensing: My Profile, My Licenses, Look Up Any License, Continuing Education (CE), Certifications (AHIP, FFM, AML), My Documents (E&O and more), Direct Deposit, Ready-to-Sell Status.
Training · How-toHow to use: My Team (Agency Owners)2:15How to use: My Team (Agency Owners)A short walkthrough of every page in My Team (Agency Owners): My Team (Downline), Team Compliance, Recruit Agents, Contracting Links, New Agent Onboarding, Agency Profile, Agency Records, Team Permissions, Find an Agent (NPN).
Training · How-toHow to use: Securities (IA / BD)2:12How to use: Securities (IA / BD)A short walkthrough of every page in Securities (IA / BD): Securities Home, Registrations & Exams, Firms & Platforms, AUM & Production, Securities CE, Supervision & Compliance, Disclosures (U4), Securities Shortcuts.
Training · How-toHow to use: Learn & Grow1:08How to use: Learn & GrowA short walkthrough of every page in Learn & Grow: Training Videos & Courses, Ask AI (AI Helper), Messages & Announcements, Weekly Reports.
Training · How-toHow to use: Settings & Help2:24How to use: Settings & HelpA short walkthrough of every page in Settings & Help: Privacy, Terms & Accessibility, Integrations & API, Contact Support, How-To Guides, Shortcuts & Tools, Notification Settings, My Activity, Important Links (Medicare.gov), Send Feedback.
Training · How-toHow to use: Staff: People1:34How to use: Staff: PeopleA short walkthrough of every page in Staff: People: Executive Admin, Users & Permissions, Login Levels & Access, Approval Center, Contracting Operations, Transfers & Offboarding.
Training · How-toHow to use: Staff: System3:08How to use: Staff: SystemA short walkthrough of every page in Staff: System: Data Verification, Imports & Feeds, Exception Center, Bulk Operations, Carrier Catalog, Reports & Analytics, Security & Audit, Ask AI Knowledge Queue, Briefing Settings, Link Checker, Subscriptions & Billing, Organizations / White Label, Carrier & Data Integrations, Platform Review.
Training · How-toHow to use: Carrier Partners1:34How to use: Carrier PartnersA short walkthrough of every page in Carrier Partners: Carrier Rep Login, Carrier Partner Portal, Carrier Content Management, Carrier Products & States, Carrier Commissions & Policies, Carrier Contracting Queue.

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